Castello di Ugento | Hotel in Ugento

| 9.4 (13 Reviews) |  1 Bathroom
Ugento Hotel | Castello di Ugento

Hotel in Ugento

Guests of this beach hotel will appreciate convenient onsite amenities such as spa services and a picnic area.
Castello di Ugento offers 8 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished. Memory foam beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11 am
Child Policy
Children are welcome. rollaway/extra beds are available for eur 45 per night. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: eur 120.00 per vehicle (one-way, maximum occupancy 7) rollaway bed fee: eur 45 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

richard
Oct 7, 2024 06:25:20 PM
Review Score:   4
Summary: No hot water on check in at 630pm so we were told to go out to dinner and had to shower at 10pm on return. No apology. Supposed “upgrade” was into disability room which we were not informed about. Toilet very high so feet off the ground, shower positioned awkwardly in corner, glass door hard to close. Bathroom door jammed on tile floors and very hard and noisy to close (woke us at night when used). No bathroom window and no extraction fan. Bathroom had a sealed external door with glass covered by sheer curtain which let in light from courtyard lights on all night. Bed mattress hard, pillows thick hard and lumpy (unusable). Bottom sheet short and exposed mattress protector. Aircond not controllable in room, had to ask reception each time. Toilet paper, tea bags and cotton balls not replaced at service, had to request toilet paper. Staff made no apology or offer to change room so after 36hrs we checked out, at which stage they offered an upgrade on the room but refused to refund our unused night (we had prepaid three nights). Buffet breakfast ordinary and extra charge for omelette. Overall a big letdown for an expensive and supposedly top end hotel.
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FAQ's

Is this Castello di Ugento pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Castello di Ugento have a swimming pool?

Yes, this Castello di Ugento has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Castello di Ugento?

Best-rates for the Castello di Ugento starts from $482 per night with includes Parking, Transportation/Shuttle, Security/Safety, Bedding/Linens, Fireplace/Heating, Child Friendly, Internet, Pool, TV, Balcony/Terrace, Accessibility, Business Services, Restaurant, Bar, Laundry, View, Wheelchair Accessible, Ocean View, Wellness Facilities, Spa, Kitchen, Air Conditioner, Sports/Activities, Toiletries, Guest Services, Entertainment, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Castello di Ugento a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Castello di Ugento wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Castello di Ugento is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Castello di Ugento?

Based on the information reported by the owner or manager, the Castello di Ugento indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Castello di Ugento?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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